Our Policies
Payment:
We take all major credit cards, debit cards or cash. A credit card must be used to secure your reservation.
Rates:
Are based on double occupancy - a 2 night minimum is typically required for holiday or special event weekends. Our rooms have queens size beds, a small cot could be used for additional person or child at $25 per night to include the additional breakfast. Contact us about family lodging or family retreat holiday discounts for entire property bookings. Midweek discount specials are available Tuesday – Thursday and we offer an everyday 15% discount for Active Military and Veterans.
Deposit:
A 50% cottage deposit will be charged to your credit card account at the time of the reservation for multiple cottage bookings. If cancelled within 72 hours of arrival, deposit is not refundable. For entire facility booking of all 5 cottages, cancellation must be 10 days prior to arrival or deposit will be forfeited.
Pets:
Allowed with prior approval; must be kenneled when guest is not present on property
Check-In Time:
3:00 p.m. or after; please advise if very late night arrival is required.
Check-Out Time:
11:00 a.m. A one hour extended departure should be requested early and will be accommodated if at all possible.
Check-In Policies: Click here for details
Cancellation Policy:
If a cancellation notice is received 3 days or less prior to the arrival date, a 50% charge will be assessed. Group reservations for multiple cottages must be cancelled 10 days prior to arrival or deposit will be forfeited.
No Smoking:
We are a no smoking facility, therefore smoking is only allowed outside in designated areas. Smoking inside the cottages will result in a $200 fumigation and extra dry cleaning fee. This if for the benefit and comfort of all of our guests.
Bed and Breakfast Etiquette
A Bed and Breakfast stay can be a very enjoyable experience, for both the guest and the innkeeper as long as everyone knows what to expect. The innkeeper wants to provide service above and beyond the ordinary hotel visit including exceptionally clean rooms, outstanding gourmet food and luxury amenities such as cozy plus bathrobes, high quality linens and bedding. Experienced B&B goers usually know the ropes, however some inn’s have different rules and policies, so don’t hesitate to ask. These guidelines are intended to be helpful and with the deepest respect for our guests comfort and for our desire to continue to keep down escalating costs and the price of comfortable night stay at a wonderful B&B!
Calling a Bed and Breakfast to inquire about services:
If you have never experienced a B&B inn and want to call about the services offered, it is often best to check out the website first to see if your questions can be answered from the website information first. Innkeepers are very short on time during the travel season, so doing a little research in advance will be much appreciated. However, if there is a desire to speak with the innkeeper directly, remember that morning calls during the breakfast service hour are probably the worst times to call, as are calls after 10 pm at night. Innkeepers love talking about their inns, but would prefer that all inquiry calls typically be made after 10:30 am when breakfast service is completed and before 9 pm. A B&B Inn is a very time consuming business and at times the innkeeper may be dealing with clogged plumbing, servicing rooms or providing support to a lodging guest. When you call and leave phone message, please be sure to leave a contact number and a brief message regarding your inquiry (lodging, wedding services, food selections, event ticketing, etc.) Once you get to your B&B destination, you’ll understand how precious the innkeeper’s time is during the day when guests are on property.
Arrival and Departure:
Inns will have specified check-in and check-out times. This allows time for the proper room/cottage turnover and essential sanitizing before the next guest arrives. If you are arriving early, please call the innkeeper first to inquire if your accommodations are ready early before showing up…likewise, if you will be arriving very late, please advise the innkeeper so that keys may be made available in a designated location for you. Most innkeepers rise very early in the morning, typically 5-5:30 am to begin the process of preparing a fresh gourmet breakfast and therefore need to retire at a reasonable hour at night.
Breakfast:
Most B&B’s have a specified time for breakfast to ensure that your meal is fresh and hot. If you are going to be late or have made other plans and will not be eating breakfast, please let your innkeeper know in advance. Gourmet meals take considerable time for preparation and it is very disappointing to through good expensive food in the trash.
Please come to the breakfast area dressed appropriately. Shoes and shirts are always required, please no pajamas in the dining room! It is not recommended to ask the innkeeper to move your place setting to another location, it is best to ask in advance if you would like to eat outside or in your room (if it is an inn policy) vs. a common dining room. It can be disruptive to the other guests if the innkeeper has to stop the meal service for the needs of one.
Guests are not allowed in the food preparation areas during cooking and preparation by the health inspector policies. While bed and breakfast owners love to engage in conversation with guests, hanging out in the kitchen is not helpful when the rush of plating breakfast is in progress.
Housekeeping:The innkeeper will usually ask if you want your room serviced during your stay – typically rooms are freshened up while the guests are out for the day. Innkeepers respect your desire for privacy, so we are happy to hand you fresh towels or necessities following the breakfast service hour. Soiled towels and trash can be placed outside your door in bags provided by the innkeeper (please do not mix the two). If something has broken, please notify the innkeeper at the earliest convenience so repairs or replacements can be provided. Unless it is major problem, blocked plumbing or heating and cooling, it is appropriate to notify the innkeeper first thing in the morning.
Room Amenities
For folks that are experiencing their first B&B stay, you’ll find room amenities, luxuries, fine furnishings and other conveniences to make your stay more enjoyable. Most inns provide complimentary waters or sodas in your room each day. Beyond the complimentary amenities in your room when you arrive, you should plan on bringing your own additional drinks, snacks or other special goodies since a bed and breakfast is not an “open pantry”.
Please treat the innkeeper’s possessions as if they belonged to your best friend. Do not move or rearrange furniture in the rooms or remove wall hangings in the rooms.
Do not use the towels for wiping up spills or cleaning personal items. Facial wipes are typically provided for make-up removal, bleaching will not take out waterproof mascara and some foundations.
Noise:
Just as in your neighborhood at home, keeping noise and loud music down after 10 pm is expected at a bed and breakfast to respect the privacy and relaxation of your fellow guests. Please ask the innkeeper to address a noisy guest.
Parking:
The innkeeper will advise you of designated parking during your stay. Unless otherwise stated, please respect the parking needs of the other guests. If you need a cloth for cleaning something off your car, please ask the innkeeper for rags, do not use the lodging towels. These are very costly luxury towels for your indulging during your stay.
Tipping Etiquette:
In general, tipping etiquette dictates that business owners are not given tips. If your room was comfortable and clean, it is appropriate to tip the housekeeping staff, especially if they are not part of the innkeeper’s family. Tip them as you would in a hotel, housekeeping, just like waitressing, is a minimum wage job dependent upon tips. If something has not been addressed or was missed by housekeeping, then tipping is not expected. Please notify the innkeeper at your earliest convenience or upon departure of the deficiency.
Feeds
