Welcome
2020 Travelers Choice Award by TRIP ADVISOR
Rock Cottage Gardens complies with all COVID Sanitizing Mandates
by the State of Arkansas
Top Rated Inn and Wedding Venue
Private Jacuzzi Bedroom Cottages for Two
Private Bedroom Cottages, never share a wall with another guest. We are COVID sanitizing compliant. Each uniquely decorated for two people with 2 person Jacuzzi's, showers, mini-frig, gas fireplaces, Air Conditioning, King or Queen beds, Luxury linens, spa robes, Cable TV, Free WiFi and many more amenities, dedicated off-street parking for each guest, just steps from parking to cottage, complimentary beverages, in room coffee service and much more. Full Breakfast, Continental and Lodging only rates. Cottages do not have cooking facilities. See each cottage pictures below.
During COVID social distancing requirements, Check in and outs will be "no contact". You cottage keys will be available at your cottage door for your convenience. Check in is between 3PM - 8PM unless otherwise notified. Guests are welcome to come up to the main house wearing facial masks. The RCG staff will be masked and gloved for your safety.
Gardener's Wedding Chapel
During the COVID social distancing requirements, weddings are limited to a total of 10 persons including the minister.
Intimate Weddings, Anniversary or Birthday Parties for up to 10 guests. Packages require lodging for a 2 night minimum stay for use of the Chapel or Garden Patio ceremonies and includes our choice of minister an 8" two layer wedding or anniversary cake and the use of the chapel for 1 hour. Weddings are scheduled between 12 noon and 8 pm on most days, exceptions or special occasions can be made.
Gourmet Breakfast Service
During the COVID virus restriction process, breakfast trays will be delivered to the cottages. We will not be serving breakfast in the main house due to social distancing requirements enforced by the State of Arkansas.
Breakfast Tray to your Cottage: Our lite breakfast with a daily egg dish, side meat, muffin basket, fresh fruit salad and juice will be delivered to the privacy of your cottage. Our full dining room is temporarily unavailable due to social distancing requirements.
Don't Eat Breakfast? Sleeping in? We have a no breakfast rate for the ultimate relaxation & privacy. We have options for every kind of getaway! Breakfast is typically served between 8 - 10 am to accommodate guest schedules. THERE IS NO BREAKFAST SERVICE OFFERED ON 3RD PARTY RESERVATIONS MADE THROUGH BOOKING, EXPEDIA, TRAVELOCITY, AIRBNB, ETC DUE TO HIGH COMMISSION CHARGES.
Cottage Breakfast Service
During the COVID virus restriction process, breakfast trays will be delivered to the cottages. We will not be serving breakfast in the main house due to social distancing requirements enforced by the State of Arkansas.
Breakfast Tray to your Cottage: We prepare a set menu every day, always a variety so no guest get the same thing during a multi-day visit. All cottages have a Keurig coffee machine with a variety of coffee and tea selections. You are welcome to bring your own coffee pods if you have a special favorite - we only offer the standard dark and medium, decaf types of Columbian coffees. Breakfast is served between 8 and 10 am to your cottage.
THERE IS NO BREAKFAST SERVICE OFFERED ON 3RD PARTY RESERVATIONS MADE THROUGH BOOKING, EXPEDIA, TRAVELOCITY, AIRBNB, ETC DUE TO HIGH COMMISSION CHARGES.
Top Rated in Northwest Arkansas by our Guests
Outstanding Service Excellence
All About Travel Information, reviews and other online Booki
What you probably don't know....
WE ARE COMPLIANT WITH ALL GUIDANCE FOR SANITATION AND DISINFECTION PROCESSES. RESERVATIONS CAN STILL BE MADE FOR FUTURE DATES WITH NO ADVANCE CHARGING OR DEPOSITS; IF YOU BELIEVE YOU HAVE BEEN EXPOSED TO COVID, PLEASE MAKE SURE YOU CANCEL YOUR RESERVATIONS WITHIN THE 72 HOUR NO CHARGE POLICY. All reservations made through Booking.com or Expedia will now have a mandatory 25% cancellation fee because they will be charging us their 20% commission fee plus credit card fees for all cancellations. They have a published statement that basically says "guests are now well informed about the virus situation and should not expect to cancel free of charge due to the known risk". Please book direct with us to avoid any cancellation fees 72 hours prior to arrival.
If you need to change a reservation date or cancel altogether, EMAIL IS THE BEST METHOD TO CONTACT US AT INFO@ROCKCOTTAGEGARDENS.COM. IF YOU CALL, PLEASE LEAVE A MESSAGE AND WE WILL RETURN YOUR CALL. We do not call back unknown numbers due to the barrage of political and telemarketing scam calls.
Reviews
We love getting reviews from our guests - we appreciate that you take the time to let us know how we did during your lodging visit with us, it helps make us better. If you have a problem during your stay, we would appreciate finding out about it during your stay so if it's something we can fix, we're given the opportunity to correct it. Finding out the first time by an online review can hurt our business long term as a small business. But did you know that...
1) Lodging Booking Apps: Some of these lodging websites misrepresent that we don't have rooms available. Not true! Please call us or go to our bed and breakfast website directly to check our availability and without reviews. These websites employ tactics to drop our ranking as a way to pressure us to spend more money on their marketing campaigns. This is very costly for a small business and takes away from our ability to provide more services. Please call direct and keep small businesses in business. THERE IS NO BREAKFAST SERVICE OFFERED ON 3RD PARTY RESERVATIONS MADE THROUGH BOOKING, EXPEDIA, TRAVELOCITY, AIRBNB, ETC DUE TO HIGH COMMISSION CHARGES.
2) Review Websites: We need reviews to survive but every one of these review websites has their own "ranking calculation"...there's no such thing as apples to apples comparison across these websites or across different properties, so please read what the guests actually write. Do you know that these review websites do not even physically see the property or experience the service? They have no idea what they are rating or if a guest review is correct. If you have a problem with your stay, let the innkeeper know directly. Just one negative post has more impact than 10 good ones...and it may have be an issue that the guest never mentioned that could have been easily rectified. Small businesses are either operated by the owner alone or with one local employee, an inconsiderate comment can be devastating. Please don't complain about an amenity we did not offer or advertise. For instance, we advertise "bedroom cottages" with no kitchens....please don't complain that we didn't have cooking facilities. Our cottages are advertised for 2 people only, no extra guests. Please don't complain that we had a pull out sofa. We are located on the historic loop of downtown Eureka - we do not have views of the mountains and do not claim to have "great views" although our property is one of the most pleasant around for sitting and enjoying our little nook in the trees.
3) OTA's - "other travel agencies" (Booking.com, Expedia, AirBnb, etc). Please note we no longer offer a one night stay OR A BREAKFAST SERVICE through OTA's due to high sales commissions. 2 night stay minimum unless you book directly with us.
These sites do not equally represent all properties...you may often see "last room available at this price" or "best price available"....This is usually not true, please call the property directly by going to the inn website directly. The telephone numbers on these booking sites are not the actual inn telephone number - its a number the OTA assigns to track how many calls we get through their website...and they use these numbers to raise our listing fees every year. The big hotel brands are finally fighting back now and are no longer offering reward points on these bookings. Little businesses are being pressured to lower prices to the point that any specials or extras will soon be eliminated and B&B's will become common motels...it'll be the death of more "mom & pop" shops. Please call direct, these booking sites charge a 20% commission - we do not have a 20% profit margin. Once you make a reservation through these booking agencies, we can no longer provide discounts or complimentary extras - we've already lost any profit to work with.
4) Rankings: Did you know that if we don't have "fresh" or current reviews weekly - these review websites automatically start dropping our rankings for no reason! Money spent on advertising with these firms could better be spent on new bedspreads, towels and room upgrades. Read the review but please call us direct please or make your reservation from our website.
5) Commissions: It's the Proverbial Middleman! When you make a reservation with OTA's or travel agencies, they are quoting you our published rates from our website. They take a 18-20% commission from us. You are not paying any less than what you would pay us directly unless we have purposely offered a special on their website. Once a reservation is made with an OTA, we cannot change or cancel your reservation. We cannot offer our military, first responder or other discounts. They cannot offer you free stuff from us (early arrival, late check out, free bottle of wine, etc) and you have to work through them to get your money back or cancel. We all lose time and money, work directly with the business.
THERE IS NO BREAKFAST SERVICE OFFERED ON 3RD PARTY RESERVATIONS MADE THROUGH BOOKING, EXPEDIA, TRAVELOCITY, AIRBNB, ETC DUE TO HIGH COMMISSION CHARGES.
Please call us or go to our website to make your reservations. Keep the money in the pockets of the small business owners so we can maintain and improve our inns and keep local people employed - please help keep the dream job alive!
........................................AND NOW YOU KNOW THE GAME THEY PLAY........................................
2020 Hotels Combined Industry
Rating 10 by Guests