Full Service B&B, Wedding Venue and Overnight Lodging

We love getting reviews from our guests - we appreciate that you take the time to let us know how we did during your visit with us, it helps make us better. But did you know that...

1) It is not free for businesses to be listed on these websites? It can be quite expensive, there is a monthly fee and if a guest books a room through these websites - the innkeeper pays a commission - typically 13 - 20%. That's more than our profit on any rental.  If you don't pay for a listing with them, they display your property as "no availability". 

2) Every one of these websites has their own "ranking algorithm"...there's no such thing as apples to apples comparison across these websites, so please read what the guests write.  If you have a problem with your stay, let the innkeeper know directly. One negative post has more weight than 10 good ones...and it may have been something the owner didn't even know about.  Do you know that they do not even physically see the property or experience the service? They have no idea what they are rating. 

3) OTA's - "other travel agencies" do not equally represent all properties...you may often see "last room available at this price" or "best price available"....This is not often true, please call the property directly by going to the inn website directly. The telephone numbers on these sites are not the inn telephone number - its a number they assign to track how many calls we get through their website...and they use these numbers to raise the listing fees every year. The big hotel brands are finally fighting back  now and are not longer offering reward points on these bookings, little businesses are being pressured to lower prices to the point that any specials or extras will soon be eliminated and B&B's will become common motels...it'll be the death of more "mom & pop" shops. 

4) Did you know that if we don't have "fresh" or current reviews weekly - these review websites automatically start dropping our rankings....followed by marketing calls to spend more money on advertising campaigns which is money that could better be spent on new bedspreads, towels and room upgrades. 

5) When you make a reservation with them to stay with us they are only taking rates from our website, they are taking money from the owner,  we cannot change or update your reservation, we cannot offer our military discount,  they cannot offer you free stuff from us and  you have to work through them to get your money back. We all lose.

We appreciate your reviews on these websites, but please call us or go to our websites to make your reservations. Keep the money in the pockets of the small business owner so we can maintain and improve our inns - please help keep our dream job alive!   

........................................AND NOW YOU KNOW THE GAME THEY PLAY........................................